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Free White Papers

Browse through our extensive list of free Information Technology white papers, downloads and podcasts to find the titles that best match your skills; topics include technology, IT management, business technology and e-business. Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

    
 
 

Getting Ahead of the Compliance Curve Adopting a Managed Approach to Web Security and Regulatory Compliance....

5 Traits of a Good Phone System The business phone system search can be a complex one… but there are some must-have features that will help you narrow down your...

Protecting Your Website With Always On SSL Developing and advocating best practices to mitigate emerging privacy, identity and security threats to online services, government...

The Contact Center Selection Checklist Numbers speak for themselves: it costs about $500/visit to service a customer in person, $5.66/call with a live agent in a contact center,...

Perfect Forward Secrecy – The Next Step in Data Security With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA...

Microsoft Word 2013-- Free Reference Card This Microsoft Word 2013 Reference provides shortcuts, tips, and tricks for the popular word processing software....

A Quick Guide to SSL for Apps SSL/TLS has been & will be a core enabling technology critical for securing communications....

How to Use Hadoop as a Piece of the Big Data Puzzle This paper summarizes a webinar in which three SAS experts discuss how Hadoop works and why it's important, how Hadoop can address big data...

The Phone System Demo Handbook So... You're in the market for a phone system... You've done your homework, have researched vendors and have shortlisted a few of them....

Five Ways To Prepare Your Infrastructure For Disaster Fewer than 1 in 6 small businesses have a disaster contingency plan and yet 57% of desktop users will abandon a site after waiting just 3...

Free Software Defined Data Center (SDDC) Cheat Sheet NIMBOXX created an awesome all-in-one reference guide, putting all the key info right at your fingertips, including top reasons...

Spotlight: 8x8 Virtual Contact Center Evaluating contact center solutions is no small task....

Best Practices in Data Management for Big Data Learn practical tips and techniques to best use the SAS Data Management feature set with big data....

Three Ways Companies Can Avoid DDoS Attacks With DDoS attacks on the rise, companies from the Fortune 500 to the fast-rising startup have to worry about their website disappearing...

The Phone System Features Checklist Phone systems for businesses have evolved rapidly over the last few years and they rival elaborate PBX systems that previously could only...

Protecting Users From Firesheep and Sidejacking Attacks with SSL The recent release of the Firesheep Wi-Fi attack tool has increased awareness among both users and attackers of the inherent insecurity of...

 
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