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Free White Papers

Browse through our extensive list of free Information Technology white papers, downloads and podcasts to find the titles that best match your skills; topics include technology, IT management, business technology and e-business. Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

    
 
 

Enterprise Mobility Management Big Bang Theory Mobile device Management was just the beginning of the enterprise journey towards complete mobility....

Predictive Analytics: Revolutionizing Business Decision Making Learn the advantages of predictive analytics....

Best Practices for Mobile Application Lifecycle Management Security from Design through Deployment....

Spotlight: 8x8 Virtual Contact Center Evaluating contact center solutions is no small task....

eBook: How do I find the Right Customer Relationship Management (CRM) application for my Business Don't limit your business by the customer information you can store in your head...or in spreadsheets.. take your business to the next...

The Phone System Demo Handbook So... You're in the market for a phone system... You've done your homework, have researched vendors and have shortlisted a few of them....

Securing Your Private Keys As Best Practice for Code Signing Certificates Stuxnet, a high-profile cyber-attack, used malware signed with legitimate code signing certificates. What went wrong and how can you...

The Path to Value in the Cloud Download this study by Oxford Economics and Windstream to gain insight about business enablement with the cloud....

A Structured Framework for Improving Functional Performance Need a faster way to business transformation? Leading companies regularly assess functional performance against a structured framework....

Proactive Responses to Today's Advanced Persistent Threats IBM Endpoint Manager: Comprehensive strategies for mitigating risk....

Avoiding Insider Threats to Enterprise Security IBM Security Privileged Identity Manager helps organizations to securely manage and track the activities of privileged users, thereby...

The 3 Pillars of IT Service Management Excellence You know more than anyone that managing the IT service desk is a challenging job - and one that's getting more demanding by the day....

Contact Centers vs. Call Centers Infographic Choose the Best System for Your Organization....

The Future of Business Phone Systems: What Features to Look For in 2015 While many features in existing phone systems provide unprecedented levels of control and connection, future phone systems are likely to...

Microsoft Outlook 2013 -- Free Quick Reference Card This Microsoft Outlook 2013 Quick Reference provides shortcuts, tips, and tricks for the popular email management software....

Tackling the Top 3 IT Service Management Challenges You know more than anyone that managing the IT service desk is a challenging job--and one that's getting more demanding by the day. New...

 
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